Your Italian Journey, Your Valued Voice.

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Esperienze Italiane Srl ("we," "us," or "our") is deeply committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.esperienzeitaliane.com) and particularly when you use our feedback form. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or submit feedback.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards, and specifically through our feedback form. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Site, like receiving a follow-up on your feedback.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.
• Feedback Data: Specific details related to your travel experiences, including tour names, service dates, satisfaction ratings, and qualitative comments you provide through the feedback form.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Analyze your feedback to understand customer satisfaction and identify areas for service improvement.
• Respond to your comments, inquiries, or requests if you provide contact details and desire a follow-up.
• Compile anonymous statistical data and analysis for use internally or with third parties for service enhancement.
• If you consent, use anonymized quotes or summaries of your feedback for marketing and promotional materials.
• Improve the efficiency and operation of the Site.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Resolve disputes and troubleshoot problems.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers are obligated to protect your data.
• Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your feedback (anonymously) for marketing purposes, as described above.

We do not sell your personal information to third parties.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights Regarding Your Information (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Esperienze Italiane Srl aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any incorrect or incomplete information.
• Request deletion of your personal information.
• Object to our processing of your personal information.
• Request that we restrict the processing of your personal information.
• Request the transfer of your personal information to another organization, or directly to you, in certain circumstances.

To exercise these rights, please contact us at the email address provided in our contact section.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: privacy@<?php echo $_SERVER['HTTP_HOST']; ?> or by mail at Esperienze Italiane Srl, 189 Via Cavour, Rome, Lazio, 00184, Italy.

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Welcome to the Esperienze Italiane Srl website. By accessing and using this website, including its feedback form, you acknowledge that you have read, understood, and agree to comply with and be bound by the following terms and conditions of use ("Terms"). If you disagree with any part of these terms, please do not use our website or submit feedback.

1. Use of Website and Feedback Form

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms.

2. Submission of Feedback

• Any feedback, comments, suggestions, ideas, or other information you provide to us through the feedback form or otherwise ("Submissions") are entirely voluntary and will be considered non-confidential and non-proprietary.
• By making a Submission, you grant Esperienze Italiane Srl an unrestricted, irrevocable, worldwide, royalty-free, perpetual, sublicensable, and transferable right and license to use, reproduce, display, perform, modify, transmit, distribute, and otherwise exploit such Submissions for any purpose, including to improve our services and for marketing, without any obligation, compensation, or attribution to you.
• You represent and warrant that you own or otherwise control all of the rights to your Submissions and that use of your Submissions by us will not infringe upon or violate the rights of any third party.
• You agree not to submit any information that is unlawful, defamatory, obscene, threatening, invasive of privacy, or otherwise objectionable.

3. Accuracy of Information

While we endeavor to keep the information on this website up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

4. Limitation of Liability

To the fullest extent permitted by applicable law, Esperienze Italiane Srl, its affiliates, officers, directors, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

5. Intellectual Property

All content included on this site, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of Esperienze Italiane Srl or its suppliers and protected by copyright and international conventions. All rights reserved.

6. Governing Law

These Terms shall be governed and construed in accordance with the laws of Italy, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms, please contact us at: legale@<?php echo $_SERVER['HTTP_HOST']; ?> or by mail at Esperienze Italiane Srl, 189 Via Cavour, Rome, Lazio, 00184, Italy.

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This website uses cookies to enhance user experience and to analyze performance and traffic on our website. Cookies are small text files stored on your device when you visit websites.

How We Use Cookies

• Essential Cookies: Necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you, such as setting your privacy preferences or filling in forms.
• Performance Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functional Cookies: Enable the website to provide enhanced functionality and personalization.
• Targeting/Advertising Cookies: May be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites.

By using our website, you consent to our use of cookies in accordance with this Cookie Policy. You can manage your cookie preferences through your browser settings at any time. For more detailed information about the cookies we use, please refer to our full Privacy Policy.